SiteReview Basic:

What do we offer?

You never get something for nothing, right? Well, in this case, you do.

It is important that everyone gets an objective, expert assessment of their existing website before undertaking any future work on it. We also feel that it's a great way for you to gain a small insight into us and the way we work.

Our basic SiteReview is a free service: you provide the details of your site, and we will conduct a top-level evaluation, then present the results to you in a simple, accessible format. They only take a few days to carry out and prepare, so you'll get results back quickly.

We assess a series of criteria across these seven key areas:

• Brand appeal: how well is your brand conveyed online, and what will its impression be on your customers?
• Page design quality: how usable is your site, and how clear and consistent are your page layouts?
• Structure and navigation: is the information architecture of your site logical and appropriate, and does the navigation system make it easy for your customers to reach what they need?
• Content: how effective and consistent is the written and visual content across your site?
• Technology: has your site been developed to modern, forward-compatible coding standards?
• Legal compliance: does your site conform to accessibility standards and legislation?
• Commercial effectiveness: how well does your site function commercially, from its service processes to related commercial activities like banner advertising?

What do we deliver?

We present back a report in our highly successful format, which we leave with you on CD in several formats. In each of the above criteria we rate your site, and present each point in our 3-step format:

• Issue: what the problem is.
• Effect: how it will affect you or your customers.
• Recommendation: what you can do about it.

So you get a straightforward report that balances our analysis with our recommendations for improvement.

Frequently asked questions

• Are there any catches? Is this really a free service?
  No, and yes. We believe that the best way to introduce ourselves is to do something for you that has a practical benefit. This way, you can see how we work, and if you like it, we hope you'll consider us as a good partner for your site design needs.
  
  And don't worry: we're not pushy sales people, we won't barrage you with phone calls, and we never share your name or information with anyone else.
• Is this a confidential service?
  Completely. We never discuss your site with anyone else without your permission, and we never disclose the name of any of our SiteReview clients, whether free or not.
• Can you just send me the results?
  As we said before, this is a way for us to introduce ourselves, so generally, we like to come and present the results to you in person. We always leave a copy of the results with you.
• I really need some input quickly - how fast can you do this?
  Our record is 48 hours, but we'd prefer at least 3-4 days. Typically, if you get in touch one week, we'll present to you the following week.